McMillan Daley Business Intel is working in partnership with SAP, one of the world's largest business management software producers, to provide innovative business solutions such as: Business Intelligence (BI), Enterprise Resource Planning (ERP), Accounting and finance resource management, Customer relationship management (CRM),  Project management, Manufacturing resource planning, Human resource management and Data warehousing solutions. Our main goal is to increase efficiency, profitability and brand value of Small and medium size enterprises (SMEs).  

Business Management Solutions and Business Intelligence [BI] tools are just as valuable for the small business as a large enterprise. Whilst most SME's cannot afford many of the core BI software solutions, there are many software houses that are now creating BI tools specifically designed for small and medium size businesses.   

BI applications for SME's may be either: In House BI SME solutions - where the database and client application are implemented at the client premises or- 

SaaS BI on-Demand solutions - software as a solution, which is hosted at a secure data source, with the client using a web browser to access the BI tools via a secure Internet platform. BI SaaS is becoming extremely popular as a cost sensitive option. 

BI Tools Used in SME's: The main BI tools used by SMEs are the same as those used by large enterprises: dashboards, scorecards, and business analysis tools. These provide a total BI solution with interactive, graphics capability for all business reporting requirements.   

Dashboards provide key transcriptional and operational information in easy to read page layouts, providing decision makers with instant updates on the state of the business at a glance.

Scorecards look similar to dashboards, but are integrated to a strategic methodology such as Balanced Scorecard. These ensure that the strategy set by the business is being deployed by the organization in a holistic manner and reported by key indicators: Finance, Customer, Process, People and Innovation. 

Business Analytics are tools for ad hoc analysis. They leverage BI solutions to provide answers to emerging business questions. 

Data mining technology and techniques provide insight into how a business really operates, and how it can be made to operate better. By discovering patterns in the data, the business can identify problems, trends as well as opportunities for cross selling. Such methods can generate a wealth of insight into business operations. Microsoft has embedded cutting-edge data mining technology in SQL Server 2005, making it freely available to businesses that have BI solutions.

ERP -  Enterprise Resource Planning -  integrates internal and external information across an entire organization using automated business management solutions to control all business activities and resources from order to cash (start to end of the business cycle) Meeting the challenge to maintain efficiency, profitability and positive cash flow at all times. Eradicate trial and errors, cross check and cross refer all system activities and results. Prevents duplication, reduce cost while maximizing output. 

CRM - Customer Relationship Management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer services, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients/customers back into the fold, and reduce the costs of marketing and client/customer service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy.

Accounting and finance resource management- set out to meet the objectives of  managing general ledger, payables, cash management, fixed assets, receivables, budgeting and consolidation. Regular accounts, Payroll, Bookkeeping, VAT (TVA), Taxation, Planning.

All of the above tasks are integrated to allow efficiency, reduce errors and free up resources to focus on other creative tasks and key decision making.

Manufacturing and engineering  resource planning-  the automating,  planning and management of   bill of materials, work orders, scheduling, capacity, workflow management, quality control,    cost management, manufacturing process, manufacturing projects, manufacturing flow, activity based costing and product life cycle management.  

Supply chain management - automating and managing the entire process from order to cash, inventory, order entry, purchasing, product configuration, supply chain planning, supplier scheduling, inspection of goods, claim processing and commissions.

Project management and human resource management - will integrate and  automate the entire project management  functions such as costing, billing, time costing and expense monitoring, performance units and activity management.

Data service - managing and controlling all aspects of  data source capture, security and integrity using various "self–service" interfaces for customers, suppliers and/or employees.

Access control - automating securing  the management of user privileges for various processes. 

McMillan Daley Business Intel and management solutions.